Every organisation wants to improve its employees’ performance and engagement. Only 32.5% of US employees are engaged at work, which means about 60% of employees are not adding any substantial value to your organisation.
Having an effective performance management strategy can solve this problem, and it begins with having the right performance management software.
Here’s a Quick Guide To Selecting The Best Performance Management Software For Your Business.
What Is Employee Performance Management Software?
Performance management software is a software solution that allows you to track, manage, and oversee your employees’ performance. Companies often rely on annual, one-dimensional performance review procedures; however, 45% of HR leaders consider them inaccurate.
A performance management system optimises and automates your performance management process. It enables you to identify and reward your best performing talent, discover the training and improvement opportunities, and increase employee satisfaction and retention.
Importance of a Performance Management System
Your employees are the driving force of your organisation. If your workforce is productive and efficient, you’ll seamlessly achieve your organisational objectives. Contrarily, if they don’t perform well, you’ll end up spending more money and resources to get the job done.
Lack of employee productivity could be due to numerous reasons, such as:
- Not being enough motivated
- Poor communication
- Poor supervision
- Lack of delegation
- Lack of acknowledgement
- Biased feedback during annual performance reviews
- Inadequate technologies
All these reasons boil down to an inefficient performance management process. A performance management software solution helps you overcome this hurdle. With the best performance management software, you can conduct unbiased, accurate, and timely performance reviews, acknowledge your employees and make them feel an integral part of the organisation.
Key Functionalities of a Performance Management System
Here are some key features and functionalities to look for in a performance management system.
1. Goal Setting
It isn’t possible to track and analyse your employees’ performance if you don’t set goals that they can pursue. Setting clear, dynamic, and trackable goals is an essential feature to look for in any performance management system.
The goal-setting feature allows you to create goals and track their progress. You can also update and customise the goals as per your requirements. The feature also allows you to create and delegate tasks to make the entire management process smooth and hassle-free.
2. Reporting and Analytics
While creating goals helps you pave the pathway for your employees, in-depth tracking and evaluation help you determine how far your employees went. The reporting & analytics feature enables you to get detailed insights into how your employees perform towards a particular goal. You can measure each goal’s progress, along with metrics such as objectives hit, objectives pending, days to deadline, and more.
The best performance management software systems also allow you to generate visual reports that provide better, easy-to-consume information on how your employees perform. Moreover, goal tracking can become difficult for larger organisations. With robust reporting tools, you can access critical data and make the right decisions.
The self-assessment or self-evaluation module allows employees to assess their performance. Self-assessment has numerous benefits. First, it lets employees be their guide. They can rate themselves, analyse their performance, and identify scope for improvement. Secondly, it adds a sense of responsibility to all employees, which helps nurture their leadership qualities.
4. 360-Degree Feedback
As discussed, one-dimensional feedback doesn’t help your organisation. It can often be inaccurate and biased, which negates the purpose of a performance review. The 360-degree feedback feature enables you to overcome this hurdle. It allows you to gather a multi-layered response on each employee’s performance instead of relying on input solely from their manager.
This module introduces a new feedback structure for your organisation. Instead of following a hierarchical feedback structure that flows down from senior executives to managers, this structure collects anonymous responses and feedback. The feedback could come from seniors (managers and executives), lower-level employees (juniors), and lateral-level employees (colleagues). This ensures that the feedback is accurate and unbiased.
5. Manager Logs
A good performance management tool comes with a dedicated dashboard for managers, also known as a manager log. It allows team leaders, managers, and other senior leaders to keep an eye on how their employees perform. They can also use the manager log to create, assign, and delegate tasks and track progress.
6. Rewards and Recognition
69% of employees agreed that they would work harder if they were better recognised. By identifying and rewarding your best-performing employees, you give them a reason to continue working harder for the organisation.
Moreover, the value an employee adds to your organisation goes beyond the revenue they generate and the targets they achieve. A performance management system allows you to recognise and reward employees that add value to your organisation in other ways.
The best performance management software integrates seamlessly with other HR solutions and enterprise software systems. These integrations allow you to manage all your business operations from one place, saving time and increasing productivity.
Benefits of Performance Management Software
The right performance management software can optimise your performance review process in many ways. Let’s look at the key benefits of implementing a performance management software system.
1. Employee Performance Insights
A performance management software solution provides a transparent look into each employee’s performance. This includes more than the feedback they’ve received from their managers or the revenue or goals they’ve achieved. You can get a comprehensive idea of how your employees perform by setting numerous criteria for measuring performance.
When you get in-depth insights into your employees’ performance, you can make better decisions. You can identify which employees are performing the best and which ones are underperforming.
2. Continuous Feedback
More than 50% of employees consider annual performance reviews to be inaccurate. When you conduct yearly performance reviews, your employees are more motivated to work harder when the performance review date approaches to get positive reviews. On the other hand, some employees may perform well all year long but somehow fail to deliver towards the end of the year. This could lead to inaccurate feedback.
Performance management software allows you to collect continuous feedback throughout the year, eliminating any discrepancies. You can monitor your employees’ performance throughout the year and compile a performance report accordingly. Not only does this improve your performance review accuracy, but it also encourages your employees to work harder throughout the year.
3. Employee Recognition and Appreciation
Performance management software allows you to identify the best-performing employees and reward them accordingly. 21.5% of employees who don’t feel recognised at work appear for a new job interview, compared to only 12.4% who feel recognised. Identifying and appreciating your best-performing employees is the key to retaining your top talent.
4. Unbiased Feedback
When you rely on a single source for feedback, the feedback received becomes one-dimensional. A manager may not know the true potential of an employee as much as their colleagues do. Or the manager might be inclined to give negative feedback to an employee due to personal interests.
With performance management software, you can collect multi-layered, unbiased feedback. The solution allows you to garner reviews from seniors, juniors, and colleagues to ensure the feedback is accurate and fair.
5. Integrated Processes
A performance management software system allows you to consolidate all your HR processes. It integrates with payroll software, time and attendance tracking, and other HR solutions. This lets your HR team stay productive and manage all their tasks from one place.
How To Choose the Right Performance Management Software?
Performance management software can go a long way in enhancing your performance management efforts. However, you need to pick the right software to avail its true benefits.
Here are a few things to consider when looking for a performance management software system.
1. Understand Your Problems
Each company is unique and has different problems. Some businesses struggle with unbiased feedback, whereas others have a hard time identifying and rewarding their employees. Knowing what challenges you’re facing will be the key to selecting the best performance management software for your business.
2. Determine Your Desired Features
Once you’ve listed out your goals, determine the features you need to achieve them. For example, if you want to improve feedback accuracy, you’ll need continuous and multi-layered feedback capabilities. Don’t pick the features you don’t need, as more features can increase your costs.
3. Ensure Accessibility and User-Friendliness
Make sure the software you choose is user-friendly and easy to use. Your HR team and other employees should be able to get accustomed to using it quickly. Also, ensure that the software is cloud-enabled so that you can use it across devices.
4. Check Pricing
Lastly, check the solution’s pricing. A performance management system can be a significant investment, so keeping your budget and overhead costs in mind is essential. If you buy a too expensive solution, you may not achieve the desired return on investment.
Implementing a performance management system can streamline your performance review process and help you identify your best-performing employees. It’s essential to pick the right software that aligns with your objectives and enables you to achieve your goals.